Investing in a work order management software is undoubtedly one of the best business decisions you can make, especially if you run a field service business. Your technicians will be able to file work orders better as they work for clients and billing will also be done perfectly, ensuring you do not get into any trouble for over-billing a client. However, you need to ensure you are getting the best work order management software for your business, before you invest in it. Here are 5 ways to determine that:
- Make sure that the software is integrated with QuickBooks. This alone will help you streamline payment management and work order scheduling to a great extent. Besides, QuickBooks has a lot of features and functionalities that can come in handy for completing specific tasks related to work order management in a hassle free manner.
- Make sure that the software is easy to understand and use. After all, you cannot expect only tech savvy people to use i all the time. Blue collar employees, many of them with no technical knowledge at all, will also need to operate the software and update records. Besides, it needs to be user friendly, so that everyone can use it, without having to grapple with myriad options.
- Check whether the software has a schedule tracker. This will help you build and maintain schedules of equipment maintenance for clients, set up billing cycles, and so on. This can help you boost customer satisfaction to a great extent and also get paid on time.
- Find out how much the software costs and calculate how long it will be, before it pays for itself. These days, the cost of work order scheduling software has plummeted due to widespread use of cloud servers. However, these software programs still cost quite a bit and you should ensure getting maximum ROI before buying one of these. See whether the software is regularly updated and patched. Any software that has to process huge amounts of data on a regular basis can have glitches and bugs. However, as long as those glitches are fixed on time, there should be no major issue regarding data management.
So, go ahead, and choose the perfect work order management software for your business. And do take a look at FieldPromax, which can be used by anyone after simply watching a 7-minute video, irrespective of the kind of technical knowledge the person possesses.