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Computer Service Management Software

The All-in-One Computer Service Management Software for Companies of All Sizes

Are chaotic operations getting in the way of your business growth? Switch to Field Promax and you’re all set to reach your goals with minimum effort. Our cutting-edge computer service management software helps all kinds of computer service organizations to facilitate efficient team management, job management, scheduling, billing, and customer service. Take advantage of the latest technology and watch your profits soar.

computer-servicing

Scheduling & Dispatching

Scheduling & Dispatching

Rule out any chance of mismanagement with Field Promax. Our latest technology and super easy-to-use features simplify scheduling with just a click of a button. Field Promax is effectively built to streamline your business operations and manage your field teams like a well-oiled machine. Moreover, with our powerful mobile app, you can stay on top of your business from anywhere.

  • Easily drag and drop jobs in your calendar
  • Notify and dispatch team members in real-time
  • Provide field technicians with necessary job detail
  • Quickly assign and reschedule your technicians to new jobs
  • Send customers texts and e-mail notifications
Customer History and Notes
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Field Promax offers seamless integration with various software useful for your access control and security business, including QuickBooks and Stripe. Enjoy an all-in-one solution at a pocket-friendly price with Field Promax.

Customer Management

Customer Management

Enhance your customer experience with our advanced customer management feature. Provide them direct access to your services through Field Promax computer service management software where they can directly ask you for quotes, services, and emergency job requests.

  • Take advantage of customer history and databases
  • Alert clients with texts and emails before scheduled appointments
  • Share images as proof of work
  • Let them ask for estimates directly via your website by the link provided by Field Promax
Customer History and Notes
Customer History and Notes

Reports and Dashboard

Reports and Dashboard

Field Promax computer repair business software efficiently allows organizations to deliver a fully connected field service experience, deriving insights that can help you drive key business processes. The comprehensive reports and analytics we provide could be instrumental in your business operations

  • Easy view of calendars, schedules, work orders, and finances in one single platform
  • Customization as per your business needs
  • Dynamic dashboard with real-time updates
  • All reports can be exported to Excel

Billing and Invoicing

Billing and Invoicing

Regularizing the payment cycle is the most crucial aspect of your profit growth. Now, you can accept and manage payments with Field Promax and in turn, speed up your payment cycle. It enables you to create, edit, and track invoices on the go. It is the best access control system for small businesses to regularize and speed up the payment cycle.

  • Integrates with QuickBooks
  • Avoid errors and conflicts in the final invoice
  • Use the integrated customer database to create invoices with a single click
  • Keep track of operations costs
  • Charge different prices to different customers with the custom pricing module
Track your Customer’s Equipment

Few Things You Should Know

Yes. Field Promax enables you to assign the best technicians available and dispatch them with just a click. Besides, it also helps you find the best route and manage inventory. 

Field Promax employs industry-leading cybersecurity practices to safeguard customer information, providing robust protection against potential breaches and unauthorized access.

Absolutely. Field Promax tailors access control solutions to meet industry-specific regulations, ensuring that your installation and maintenance service is compliant and aligned with relevant standards.

Field Promax is powered by advanced cloud storage technology that helps field technicians with authorization access necessary information no matter where they are. It also offers a dedicated mobile app that allows technicians to view schedules, accept work orders, find the best routes, manage inventory, update job status with the option to attach photos and documents, create final invoices while on the field, and even collect payment online or via credit cards.

Of course! Field Promax supports integration with some of the most popular software solutions, such as QuickBooks and Stripe, to make your financial tasks easier than ever before.