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Fire & Security System Software

Field Promax offers the most reliable schedule and dispatch software for one of the most crucial field service industries.

Ensure seamless operation and maximum productivity with Field Promax. Considered the #1 field service management software specifically designed for the fire and security industry, it effectively streamlines and standardizes all your business processes. 

 

Experience zero hassle managing all your repetitive administrative tasks, and focus more on the important ones to ensure the security of your customers—all made possible by the latest technology brought to you by Field Promax. 

fire

Here is what you can do with this cutting-edge software:

  • Create and send accurate estimates to win every deal
  • Manage work orders and schedule technicians with just a click
  • Track time and technicians’ locations in real-time with Advanced GPS technology
  • Leverage comprehensive analysis and reports for better decision-making
  • Manage remote teams with multiple security levels for more productivity
Customer History and Notes
Track your Customer’s Equipment

Scheduling

Scheduling & Dispatching

Have all your data, including technicians’ schedules and customer information at your fingertips with Field Promax fire and security software. Quickly respond to customers and dispatch your technicians, while carefully routing work to reduce travel time and maximize service calls.

  • Provide flexibility to your customers to submit a service request right from your website.
  • View complete technician schedule to know their availability for job orders
  • Match available technicians’ skillsets to match the job requirements
  • Notify your customers when the technician is on the way to the job site
  • Alert technicians via text messages
  • Categorize work orders with customizable text boxes and drop-down list
  • Auto-generate work orders for recurring jobs

Mobile App

Mobile App

The advanced fire software offers a dedicated mobile app for you and your employees so that you can access your resources and databases at any time, both from the office and in the field.

  • Create work orders, schedule appointments, generate invoices from anywhere, anytime
  • Get access to your database even when not in the office
  • Monitor your field technicians’ location in real-time
  • Find the nearest technician to dispatch and easily reassign appointments to meet emergency service requests
  • Let your workers report their time and share job status directly from the field
  • No technical know-how or special training is required
  • Available on both iOS and Android
Customer History and Notes
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Reports and Dashboard

Reports and Dashboard

Our advanced dashboard feature lets you keep every detail of your operations organized in one place. Thanks to this cutting-edge fire and security business software, you can access all your schedules, job orders, reports, and customer feedback with a click on your computer and make better decisions to boost your business growth.

  • Prioritize work orders
  • Assign the right technician to the right job
  • Improve predictive maintenance
  • Manage recurring work orders better
  • Control access to your database
  • Develop an effective business strategy
Customer History and Notes
Customer History and Notes

Estimates

Estimates

Creating competitive quotes and sending estimates to customers faster than your competitors means more business opportunities. This is what Field Promax fire and security system software enables you to accomplish. It allows you to create, share, and track estimates from anywhere, anytime.

  • Create estimates from computers and smartphones
  • Customize your estimate with line items, materials cost, labor charge, and more
  • Custom pricing for different work orders
  • Allow customers to approve estimates online
  • Turn approvals directly into work orders

QuickBooks Integration

QuickBooks Integration

Accelerate your payment cycle with our advanced billing and invoicing features. Field Promax offers both desktop and online integration with QuickBooks for fire and security companies. Enjoy a centralized database for creating estimates, scheduling technicians, and generating invoices.

  • Keep all your data in one place
  • Cloud storage secures your data forever
  • Avoid bookkeeping errors and double entries
  • Eliminate redundant data entry every step of the way
  • Create recurring job orders with just a few clicks
Track your Customer’s Equipment

Few Things You Should Know

Field Promax offers the most effective scheduling and dispatch features with a comprehensive calendar management tool. With this software, you can easily locate the best technicians based on their availability and current location, and assign them for the job with just a click on your computer. 

Field Promax specializes in integrating state-of-the-art technology into fire and security solutions, ensuring your systems are modern and effective.

Absolutely. Our experts stay informed about industry regulations, guide you through compliance, and ensure your systems meet the necessary standards.

Yes, Field Promax offers tailored solutions, working closely with clients to design and implement fire and security systems that address their unique requirements.

Field Promax is known for its exceptional ease of use. You need no prior experience or technical skills to navigate this comprehensive digital tool. Plus, our expert support team will guide and assist you every step of the way—before, during, and after the onboarding process.